Empathy in UX Design
Empathy in UX Design is an Beginner level course on Web, produced by the creator, Cory Lebson. This course is an absolute step for an individual who needs to get better at his/her Web expertise. It gives you a strong understanding on Web, User Experience, Web and User Experience.
Learn about how to build your empathy skills and create a culture of empathy that enhances user experience and promotes product success. Author Cory Lebson starts by defining empathy and explores how it can help UX professionals, designers, and researchers understand customers’ needs and goals. He moves on to explain how empathy skills can be developed and discusses how to foster empathy and engage stakeholders with empathetic storytelling through the project lifecycle. Cory also covers why empathy is critical for effective user research and design, how to manage difficult emotions while remaining empathetic, and how to be an empathy advocate.
- Empathy and user experience
- Building personal empathy
- Dealing with the pain of empathy
- Empathy in UX research
- Storytelling with research findings
- Choosing methods to tell a story
- Empathy for career success
- Designing and delivering empathy